Tell us how it actually went

Nothing has to be broken. The most useful thing we can hear is from somebody who got set up, got as far as a plan, and then did not submit anything: what stopped, what you expected, what would have been worth the trouble. It is read by the person who builds this.

Something actually broken, like a platform entry that no longer matches the real form or an agent that will not connect, is support instead, and that one gets an answer. What you write here is stored so we can read it, and used for nothing else: the privacy policy says what that means in full.